Quick Reference

Banner 9 Access

You will now use your UWG ID to and Duo to log into Banner 9 Admin pages (INB forms). Duo is is the same tool used for accessing OneUSG.

PRODUCTION Environment

BANT3 Test Environment

  • Navigate to https://appnav-test.westga.edu/applicationNavigator
  • Login using your UWG ID and password
  • Select Application Navigator (AppNav)
  • Clicking the menu icon in the upper left corner (as shown below) or pressing Ctrl + M (Windows) or Control + M (Macintosh) will bring up links to all the Banner menus.

Note: Application Navigator is only for employees who currently use the Banner Forms (INB). If you do not currently use Banner Forms (INB), you will not need to use Application Navigator. 

  • Login to myuwg.westga.edu using your UWG ID and password
  • Click on the Banweb Tab

Note: The following steps will change after the Xtender 16.0 upgrade.

WebXtender (direct connection)

WebXtender (from Banner 9)

  • While working with a student in a form, click the Retrieve link in the top-right area of the page.
  • The WebXtender login page will display (make sure your pop-up blocker is disabled)
  • Login with your old Banner username and password

Note: If you forget your login information please submit a Service Desk ticket at servicedesk@westga.edu.

Banner 9 Self Service Applications will be implemented after the Banner 9 Admin Pages (INB Forms) implementation.


Banner Request/Issue Form

If you have a request or run into trouble using Banner 9 and the solution cannot be found on this page, please fill out and submit the following form or contact servicedesk@westga.edu with the below information and a ticket will be auto-generated for you.

Please only use this form for Banner-related requests and issues. All other IT-related requests should be sent to servicedesk@westga.edu.

Please do not send the email to the Banner listserv email.

If the account to be deleted is for a faculty/staff member, please fill out the Termination and Transfer Notification form instead.

If the account to be deleted is for a student employee, please continue completing this form.

RequestorSupervisor/Department Head Information

Note: Any Banner account creation requests must be submitted by a supervisor or department head.

Employee Information

Banner Access Request

Xtender Access Request

Additional Request Details