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Appendix 1 - GSAMS Policies and Procedures Questionnaire

Demographics

Instructions: Please circle your response(s) to the demographic questions below.

1. What is your organizational setting?

A. K-12 institution B. University/College institution

C. State Government Agency D. Nonprofit educational institution

E. Prison F. Other

2. Who is your primary GSAMS target audience?

A. Children B. Adults (e.g., continuing education)

C. Employees D. Citizens

E. Other______________________(Please specify)

3. What is your purpose of programming? (Select all that apply)

A. Formal education B. Staff development/training

C. Meetings D. Conferences

E. Mission-related business (i.e., administrative hearing with citizens)

F. Other

4. What is your primary geographical distribution of programming?

A. Within a School B. Within a College/University

C. Within an Organization (other than a school

D. Statewide E. Other

5. How many years have you been in operation with GSAMS?

A. One year or less B. Two years

C. Three years D. Four years

E. Five years or more

Administration/ Management

Instructions: Please circle your response(s) to the administration and management questions below. Select all responses to the below questions that apply.

6. Do you have written GSAMS administration and/or management procedures in place at your institution?

A. Yes B. No

C. Procedures are being developed

7. Who does your GSAMS unit in your organization report to?

A. Vice President of Academic Affairs B. Director of Continuing Education

C. Principal or Assistant Principal

D. Division Director/Manager in a State Org.

E. Director of the Nonprofit Educational Institution

F. Other________________________________(Please specify)

8. Who makes budget decisions for your GSAMS site?

A. Principal or Assistant Principal B. Vice President of Academic Affairs

C. Central Office D. Director of Continuing Education

E. Director of the Nonprofit Educational Institution

F. Director of the State Organization G. Distance Coordinator/ Director

G. Other______________________________(Please specify)

9. What type of assistance is provided to distance instructors?

A. Part time assistance for class projects/mail

B. Facilitator C. Instructional Designer

D. Graphics Designer for visuals E. Other____________(Please specify)

10. What percent of workload time is your GSAMS director/coordinator given credit for coordinating the GSAMS site?

A. Full time B. Part time

C. No time

11. Who manages the scheduling of GSAMS classes/ sessions?

A. Distance Coordinator/Director B. Principal or Assistant Principal

C. Media Specialist/Tech Trainer D. Director of Continuing Education

E. Director of State Organization

F. Division Director/Manager in a State Organization

G. Other_______________(Please specify)

12. Do you charge for the use of your GSAMS facility for outside users?

If you responded "Yes" to question #12 above respond to question #13. If you answered "No" skip to question #14.

13. If you charge for outside personnel to use your GSAMS site how much do you charge for the room?

14. Do you charge for the use of a facilitator for outside users?

A. Yes B. No

C. Situational, depends upon user

15. When outside users use your GSAMS room do you require your site facilitator to be used?

  1. Yes B. No C. Situational, depends upon user

16. When is your GSAMS programming going out or being received?

A. 8:00 a.m. - noon during the week B. Noon - 5:00 p.m. during the week

C. After 5:00 p.m. during the week D. On the weekends

Teaching

Instructions: Please circle your response(s) to the teaching questions below. Select all responses to the below questions that apply.

17. Do you have written GSAMS teaching policies in place at your institution?

A. Yes B. No

C. Procedures are being developed

18. What methods do you use to select distance instructors? (Select all that apply)

  1. Interested instructors volunteer
  2. Instructors are recommended by administrators or supervisors
  3. Instructors are recommended by students
  4. Instructors are told that they will teach using GSAMS
  5. Other________________________(Please specify)

19. What criteria are used to select distance instructors?

  1. Teaching effectiveness
  2. Teaching experience
  3. Instructional design experience
  4. Ability to operate the distance equipment
  5. Teacher interest in teaching with GSAMS
  6. Need for the information as a class/session to be disseminated via GSAMS
  7. Other_______________________(Please specify)

20. Are distance instructors at your institution given some kind of incentive for teaching via GSAMS?

A. Yes B. No

If you answered "Yes" to question #20 above please respond to question #21. If you responded "No" skip to question #22.

21. What type of incentive is provided to instructors at your institution?

A. Increased pay B. Reduced workload or teaching load

C. Recognition at a function D. Plaque or certificate

E. Credit for promotion/ tenure F. Other ___________(Please specify)

22. Are instructors provided with assistance when delivering a GSAMS session/class?

A. Yes B. No

If you answered "Yes" to question #22 above please respond to question #23. If you responded "No" skip to question #24.

23. What type of assistance is provided to distance instructors? (Select all that apply)

  1. Facilitator
  2. Instructional Designer to plan course activities
  3. Graphics Designer for visuals
  4. Part time assistance for organizing class projects and/or mailings
  5. Other______________________(Please specify)

24. Does your instructor and/or institution provide any student orientation to GSAMS (to introduce procedures for learning at a distance including roles and responsibilities of teachers and learners)?

A. Yes B. No

If you answered "yes" to question #24 above please respond to question #25. If you responded "No" skip to question # 26.

25. What type(s) of student orientation is/are provided to distance students?

  1. Instructional video on GSAMS
  2. Packet of materials on GSAMS procedures
  3. Instructor verbal overview of GSAMS
  4. Facilitator provides verbal overview of GSAMS
  5. Website
  6. Other______________________________(Please specify)

26. Do instructors make any attempt to provide feedback or to establish communication with learners outside of the distance learning situation?

A. Yes B. No

If you answered "Yes" to question #26 above please respond to question #27. If you responded "No" skip to question #28.

27. What type of communication is made with learners outside of the distance learning class?

A. Telephone B. E-mail and/or Listserv

C. Regular mail D. Instructor visits remote sites

E. Fax F. Other____________(Please specify)

28. What types of teaching strategies are predominantly used in distance learning classes? (Select all that apply)

A. Class lectures B. Group work

C. Class discussions D. Team teaching

E. Guest speakers F. Student presentations

G. Instructor demonstrations H. Elmo overhead/ opaque projector

I. Transparencies J. Games

K. Storytelling L. Flip Charts

M. Internet

N. Computer application software, including CD-ROM based software

Training

Instructions: Please circle your response(s) to the training questions below. Select all responses to the below questions that apply.

29. Do you have procedures in place at your institution to train individuals to use GSAMS?

A.Yes B. No

C. Procedures are being developed

30. Who is responsible for coordinating the GSAMS training program in your institution?

  1. GSAMS/ distance education office
  2. Staff development office
  3. Continuing Education Office
  4. Other staff (teacher, media specialist, staff specialist)
  5. Other ________________________________ (Please specify)

31. Who delivers the GSAMS training?

  1. Personnel from the institution
  2. GSAMS personnel from other institutions
  3. OIIT training (from the Board or Regents) is used
  4. Other outside distance education experts or consultants
  5. Other_________________________________(Please specify)

32. Where is GSAMS training taken?

  1. At the institution
  2. In the GSAMS room from the GSAMS Office
  3. Off campus at other GSAMS sites
  4. Distance conferences
  5. Other________________________(Please specify)

33. Who receives GSAMS training at your institution?

A. Distance instructors B. Distance facilitators

C. GSAMS students D. Distance Coordinator/ Director

E. Other________________________(Please specify)

34. Is the distance training required for instructors?

A. Yes B. No

35. Is the training required for facilitators?

A. Yes B. No

36. Is the training required for students?

A. Yes B. No

37. When is the training provided for distance instructors?

  1. 1 - 3 months before the GSAMS class
  2. 1-4 weeks before the GSAMS class
  3. The week of the GSAMS class
  4. Ongoing training during GSAMS class
  5. Ongoing training during the year after they teach GSAMS

38. How is training provided for distance instructors?

  1. Upon request by the instructor
  2. Upon request by the administrator/supervisor
  3. On a regularly scheduled basis, repeated several times during the year
  4. On a regular monthly basis
  5. On an irregular schedule

39. How are GSAMS training needs identified?

  1. GSAMS/ distance education office expertise
  2. Informal feedback from GSAMS instructors/staff
  3. Formal GSAMS needs assessment surveys
  4. Informal feedback from GSAMS students/ users
  5. Formal students/user surveys
  6. GSAMS training evaluation
  7. Student evaluations from GSAMS classes
  8. Other________________________________(Please specify)

 

40. What is included in instructor GSAMS training?

A. GSAMS orientation B. Equipment operation

C. Control board operation D. Oral communication strategies

E. Visual communication strategies F. Equipment troubleshooting

G. Design strategies H. Learning strategies

I. Evaluation strategies J. Other distance tools such as web-based

K. Institution distance education policies and procedures

41. What kind of resources and learning activities are included in locally developed training programs? (Select all that apply)

  1. Training manuals produced in house
  2. Training manuals produced by other GSAMS users
  3. Training manuals produced by state (DOAS/OIIT)
  4. Guest speakers from outside of the institution
  5. Opportunities to observe other GSAMS users
  6. GSAMS mentors for ongoing support
  7. Web tutorials
  8. Distance education books
  9. Other__________________________________(Please specify)

42. When did the GSAMS training program begin at your institution?

  1. 0-6 months after GSAMS installation
  2. 6-12 months after GSAMS installation
  3. 1-2 yrs. after GSAMS installation
  4. 2-3 years after GSAMS installation
  5. More than 3 years after the GSAMS installation was complete

Technical

Instructions: Please circle your response(s) to the technical questions below. Select all responses to the below questions that apply.

43. Do you have written technical policies in place at your institution?

A. Yes B. No

C. The policies are being developed

44. Do you have a full-time or part-time person to take care of your equipment technical problems?

A. Yes B. No

If you responded "Yes" to question #42 above respond to question #43. If you answered "No" skip to question #44.

45. Who serves as your institution’s primary technical support for GSAMS? (Select all that apply)

A. Distance Coordinator/Director B. Facilitator

C. Media specialist/ Tech Trainer D. Distance Instructor

E. Computer Center personnel F. Other:_________ (Please specify)

46. Do you expect your distance delivery instructors to troubleshoot in case equipment problems arise?

  1. Yes B. No

47. Is your GSAMS Equipment Updated Frequently?

  1. Yes B. No

If you responded "Yes" to question #47 respond to question #48. If you answered "No" skip to question #49.

48. How often is your equipment updated?

A. Once every 3 months B. Once every 6 months

C. Twice a year D. Once a year

E. Once every two years F. Other__________ (Please specify)

49. Do you have an equipment operation procedure manual for your distance delivery instructors or facilitators?

A. Yes B. No

50. What type of room is used for your GSAMS site? (Select all that apply)

A. Regular classroom B. School library media center

C. Faculty lounge D. TV Studio

E. Auditorium F. Other__________(Please specify)

Evaluation

Instructions: Please circle your response(s) to the evaluation questions below. Select all responses to the below questions that apply.

51. Do you have an evaluation plan in place for your GSAMS program?

A. Yes B. No

C. The plan is being developed

52. Who/what in the GSAMS program is evaluated at your institution?

  1. Distance Coordinator/Director
  2. Distance Instructor
  3. Distance Facilitator
  4. Effectiveness of GSAMS course content delivered
  1. Cost benefit analysis of GSAMS
  2. Distance needs of students
  3. Instructor Training Program
  4. Facilitator Training Program
  5. Student Training Program
  6. Student satisfaction
  7. Other__________(Please specify)

53. What does the Distance Coordinator/ Director at your institution evaluate?

  1. Coordinator/Director does not evaluate
  2. Overall GSAMS program effectiveness
  3. Instructor effectiveness
  4. Facilitator effectiveness
  5. Instructor and/or facilitator training
  6. GSAMS equipment
  7. Program effectiveness
  8. Instructor satisfaction
  9. GSAMS public relations program
  10. Scheduling procedures
  11. Other__________(Please specify)

 

54. What does the distance instructor evaluate?

  1. Instructors are not involved in the evaluation
  2. Their initial training program
  3. GSAMS class effectiveness
  4. Their teaching effectiveness
  5. Instructor satisfaction
  6. GSAMS facility
  7. Distance Coordinator/Director effectiveness
  8. Facilitator and/or support staff effectiveness
  9. Scheduling procedures
  10. Other_________________________(Please specify)

55. What does the distance student evaluate?

  1. Students are not involved in evaluation
  2. Their initial training program
  3. GSAMS class effectiveness
  4. Teacher effectiveness
  5. Facilitator/ support staff effectiveness
  6. Student satisfaction
  7. Other________________________(Please specify)

 

56. How is the distance coordinator/director evaluated?

  1. Distance coordinator/director is not evaluated
  2. Broad, formal assessment instruments designed by the institution/organization
  3. Specific, formal assessment instrument designed for the evaluation of GSAMS leadership
  4. Informal feedback from instructors, students, colleagues, and/or supervisor
  5. Personal observations (e.g., by instructors, facilitators, and/or supervisor)
  6. Other_________________________(Please specify)

57. How is the distance instructor evaluated?

A. Distance instructor is not evaluated
B. Broad, formal assessment instrument designed by the institution/ organization
C. Specific, formal assessment instrument designed for the evaluation of GSAMS classes/sessions
D. Informal feedback from students, colleagues, and/or supervisor
E. Personal observations (e.g., by students, colleagues, and/or the supervisor)
F. Other___________________________ (Please specify)

58. How is the effectiveness of the GSAMS class/session evaluated?

  1. Distance class is not evaluated
  2. Broad, formal assessment instrument designed by the institution/ organization
  3. Specific, formal assessment instrument designed for the evaluation of GSAMS
  4. classes/sessions

  5. Informal feedback from students, instructor, facilitator, coordinator , and/or supervisor
  6. E. Personal observations (e.g., by students, instructors, colleagues, supervisor)
  7. F. Other _________________________(Please specify)

59. How is the instructor-training program evaluated?

A. Training program is not evaluated
B. Specific, formal assessment instrument designed for the evaluation of training program
C. Informal feedback from instructors, students, and/or facilitators
D. Personal observations of instructors teaching (e.g., by students, instructors)
E. Other_______________________(Please specify)

60. How often is the overall GSAMS program evaluated?

  1. Sessions/ classes are evaluated on a regular basis at the end of the instruction
  2. (e.g., end of the entire instructional unit)

  3. Sessions/ classes are evaluated randomly at the end of the instruction (e.g., class is delivered three times and evaluated once)
  4. Instructor training sessions are evaluated on a regular basis at the end of training
  5. Instructor training sessions are evaluated randomly at the end of training
  6. Facilitator training sessions are evaluated on a regular basis at the end of training
  7. Facilitator training sessions are evaluated randomly at the end of training
  8. Program effectiveness is evaluated on a regular basis at the end of the year
  9. Program effectiveness is evaluated randomly at the end of some years

61. How are the evaluative data used that are generated from your institution?

  1. For program decisions (e.g., keeping or terminating the site, adding another
  2. GSAMS site)

  3. For professional development purposes
  4. For program planning (e.g., selecting future distance activities, instructors)
  5. For annual reviews of distance personnel
  6. For salary increases
  7. Other ______________________________(Please specify)

Open-Ended Questions

Instructions: Please respond by writing your responses to the below questions

62. What have been your greatest administrative challenges with GSAMS?

63. What have distance instructors found to be the most difficult when teaching with GSAMS?

64. What problems have been connected with training programs? How did you resolve them?

65. In the past two years, what have been the greatest technical problems you have you experienced with GSAMS?

66. What are your greatest needs in evaluation including student, program, instruction evaluations?

Other Comments

Thank you for completing this important distance survey. If you have any questions please call Dr. McKenzie at (770) 836-6558 or e-mail: bmckenzi@westga.edu The results will be posted on the web in February at: http://westga.edu/~rmt/index.html

Please return your completed survey to:
Dr. Barbara McKenzie
Department of Research, Media and Technology
State University of West Georgia
Carrollton, GA. 30118.

 

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